Privacy Policy for X ALGO GLOBAL LLP

X ALGO GLOBAL LLP ("we," "us," or "our"), operating under the domain xalgos.in, is committed to protecting the privacy and security of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API bridge services to connect TradingView with various Indian brokers, including forex and crypto brokers. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 User-Provided Information

• Broker API Credentials: We use API keys, secrets, user IDs, and/or passkeys solely to authenticate and forward trading signals.
• Account Information: We collect your name, email, and contact details for account management and communication.
• Trading Signals: We store signals and broker responses as logs for your review.

1.2 Automatically Collected Information

• Usage Data: IP address, browser type, device info, and access times for security and service improvements.
• Log Data: We log usage to troubleshoot and maintain service quality.

2. How We Use Your Information

• Broker API Credentials: Used only as needed and encrypted in transit.
• Trading Logs: Stored and accessible for reviewing trading activity.
• Account Management: For communication and support.
• Service Improvement: We analyze data to improve your experience.

3. Data Storage and Retention

• Credentials: Temporarily stored and encrypted; deleted after use.
• Trading Logs: Stored while your account is active; deletable upon request.
• Account Info: Retained for as long as necessary or as required by law.
• Usage Logs: Retained for limited time; anonymized or deleted later.

4. Data Sharing and Disclosure

• Brokers: Only the data needed for execution is shared.
• Service Providers: Trusted vendors under confidentiality agreements.
• Legal: Shared if required by law or to protect rights and safety.
• Business Transfers: Data may be transferred during mergers or acquisitions.

5. Data Security

• Encryption: Data encrypted using industry standards (TLS/SSL).
• Access Controls: Only authorized personnel access your data.
• Audits: Regular security audits are conducted.
• Temporary Storage: Credentials deleted promptly after use.

No system is 100% secure, but we strive to protect your data rigorously.

6. Your Rights and Choices

• Access: Request your data, including logs.
• Correction: Request updates to incorrect information.
• Deletion: Request deletion of account/data (subject to legal constraints).
• Opt-Out: Unsubscribe from non-essential emails.
• Data Portability: Request export of your data in a structured format.

Contact us at team@xalgos.in to exercise these rights.

7. Third-Party Services

We integrate with TradingView, brokers, and other third parties. Review their privacy policies as we’re not responsible for their practices.

8. International Data Transfers

Your data may be stored or processed outside India. We use legal safeguards like encryption or contractual clauses to ensure protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy and will notify you of significant changes via our website or email.

10. WhatsApp Business Messaging

We use the WhatsApp Business API to send you OTPs and transactional messages related to your account and services. Your phone number is used solely for message delivery and is not shared with third parties except as necessary to provide WhatsApp services.

11. User Data Deletion

You can request deletion of your personal data at any time. To do so, please email us at team@xalgos.in. We will process your request in accordance with applicable laws.

12. Contact Us

X ALGO GLOBAL LLP
Email: team@xalgos.in